What customers say
Rob was recommended to us and more than met our expectations. He quickly diagnosed and fixed our computer, mobile phones and TV problems, explaining everything clearly without any jargon. He was super efficient, polite and patient, making sure all our software was updated and running perfectly, saving us hours of frustration. We highly recommend his expert help!
Stephen
Esher
About technical assistance
My Technical Assistance service provides calm, practical support for people who want technology in their homes to work better for them, not against them. I help with setting up and configuring devices after a house move, improving Wi-Fi performance, configuring parental controls, advising on home automation, and bringing clarity to everyday digital challenges like managing emails and freeing up cloud storage. With a patient, coaching-led approach, I focus on reducing frustration, building confidence, and helping you create a home technology setup that feels supportive, secure, and easy to use.
Moving home can raise a surprising number of technology worries. From getting the TV working on day one to making sure Wi-Fi reaches every room, as well as reconnecting laptops, phones, printers, and smart devices. I take care of the setup and configuration, explain things clearly along the way, and make sure everything works together as it should. The aim is to help you settle into your new home quickly, so that you can unwind from the unpacking and help you feel settled in.
Trustworthy technical assistance when you need it the most
Peace of mind
Moving house
Moving house can be stressful enough without technology adding to the chaos. I make sure your internet, WiFi, TV and connected devices are set up quickly and correctly in your new home, so everything works exactly as it should from day one. From configuring routers and boosters to reconnecting smart TVs, printers and streaming services, I help you settle in faster so that you can relax and unwind after the busy days.
Patient
Technical coaching
Friendly, patient guidance to help you feel confident using your technology every day. I can help with email, file organisation, backups and essential digital skills, explaining things clearly and at your pace. Whether you want to get more from your computer, laptop, tablet or phone, I focus on practical knowledge that makes technology easier, safer and less frustrating to use.
Safe
Parental controls
Keep your family safer online with carefully configured parental controls and protection tools. I help set up age-appropriate filters, screen time limits and privacy settings across phones, tablets, computers and smart TVs. I try to balances safety with usability, giving parents peace of mind while allowing children to explore technology in a secure and healthy way.
Automation
Smart home
Get more from your home technology with reliable WiFi and smart automation that works for you. I can improve weak or inconsistent coverage using range extenders or mesh networks, and help advise smart lighting, heating, speakers and other connected devices. Everything can be configured to work together smoothly, making your home more comfortable, efficient and easy to control.
Prices
Flexible
Pay as you go
GBP
Per hour
Tailored technical assistance from:
- Initial consultation
- Ad-hoc outcomes
- Can be on Zoom
Basic
Half-day
GBP
Tailored technical assistance from:
- Set up WiFi & connect devices
- WiFi audit & install boosters (if needed) for a small house or apartment
- Set up a new device/laptop
- Coaching on using and managing technology (e.g. cloud email & storage)
Full
Full-day
GBP
Tailored technical assistance from:
- Set up WiFi & connect devices
- WiFi audit & install boosters for a large house
- Set up a new device/laptop & transfer data
- Coaching on using and managing technology (e.g. cloud email & storage)
- Advising and configuring home automation
Get in touch
We would love to hear from you. Get in touch with us using the contact information below, or fill out the form and we’ll respond as soon as possible.